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- Bravo Daily Dispatch #2 - Building Our Remote Startup: Week 2
Bravo Daily Dispatch #2 - Building Our Remote Startup: Week 2
Our Remote Startup Story Starts Here
John Plumstead
August 26, 2024
Hey, we’re back with your Monday morning espresso,
But something’s changed….
Guess who’s got the mic now?
It’s me, Becca!
I’m beyond excited to officially take over the reins of the Bravo Daily Dispatch.
Welcome to another chapter of Bravo Daily Dispatch #2. Your EXCLUSIVE pass to our journey.
A big shout out to John for the warm welcome and kind words in the last edition—it’s true, I’m here with fresh ideas, a ton of energy, and ready to dive headfirst into all the challenges (and fun!) that come our way.
So, grab your favorite beverage, get comfy, and let’s jump into this edition. It’s going to be an adventure!
TL;DR - What’s Inside?
John and Adam’s mood for the week
John’s personalized tips on pricing and marketing service options
Our New Go-To: Otter.ai
Birthday Surprise with a Twist
How we train our SDR’s at Bravo Company
Next edition sneak peak
LET'S DIVE IN!!!!
…But before we dive into the insights, take a peek at John and Adam’s mood for the week!
Check out John's vibe—though some might say being the Captain of the ship isn't always smooth sailing, if you catch my drift.
It’s his trademark—Adam always comes through with some hilarious jokes around!
…back to insights!!
This week, we’ve leveled up our game by sharing our Bravo Daily Dispatch on LinkedIn!
This move is more than just an update—it’s part of our strategic push to expand our reach and grow faster.
LinkedIn newsletters are a powerful tool for us, offering a platform to engage with a wider audience, showcase our expertise, and attract new connections.
By publishing on LinkedIn, we’re not only increasing our visibility but also building our brand’s presence in the industry. It’s all about leveraging these platforms to drive growth and keep the momentum going.
Exciting times ahead!
Pricing and Marketing Tips
Promised in Dispatch#1, here are John’s insight’s on pricing and marketing service options
John’s Insights: Pricing and Marketing Tips
Know Your Value: Start by understanding the unique value your service offers.
Don’t just match competitors—highlight what sets you apart.
Segment Your Services: Offer tiered pricing options (basic, standard, premium) to cater to different customer needs and budgets.
This allows clients to choose what best fits their needs while maximizing your revenue potential.
Test and Adjust: Don’t be afraid to experiment with pricing.
A/B testing different price points can reveal what resonates most with your audience.
Bundle Wisely: Consider bundling services at a discounted rate.
It not only increases perceived value but also encourages clients to purchase more.Communicate Benefits Clearly: Ensure that your marketing materials focus on the benefits and outcomes clients will receive, not just the features of your service.
This helps justify your pricing and drives conversions.
New tools and Ex-Employees
Here’s a few things you might have not expected, we didn’t too!!
Rachel’s Update - Our New Go-To: Otter.ai
We’ve upgraded to Otter.ai for our meeting notes, and it's already proving to be a fantastic choice.
Why the switch:
Otter.ai captures detailed notes with improved transcription accuracy
It has easier sharing options
It’s like having a super-smart assistant on our team!
Why it matters:
This upgrade streamlines our follow-ups
Keeps everyone in the loop effortlessly
Rachel’s on a roll with finding these gems—no complaints here!
Who would have thought we’d be adding bots to our channels instead of real-life humans one day?
Impressed by Otter.ai’s Spot-On Summaries—Nailed Every Detail in Slack!
Rachel’s excitement says it all!!
Birthday Surprise with a Twist!
Anne herself surprised us on her own birthday
If you read Daily Dispatch #1, you must know already!
During our 1pm icebreaker on Anne's birthday, she surprised us by announcing her departure from Bravo. It was unexpected, but she shared the news with her usual grace, leaving us with fond memories and best wishes for her future.
“Just how fast the night changes”…
...And if you’re curious about our 1pm icebreaker, here’s the scoop:
Every day at 1pm, we hit pause on work and gather for a quick, fun-filled internal meeting. It’s our way of breaking up the day, reconnecting, and strengthening the bonds within our team.
Whether it’s sharing a laugh, playing a quick game, or just catching up, this little ritual keeps our Bravo spirit strong and reminds us that we’re not just colleagues—we’re a team.
Behind The Scenes
Our sales manager is taking training to the next level by showcasing exemplary calls from our own SDRs as prime examples.
This approach not only enhances the training experience but also provides well-deserved recognition and appreciation for our SDRs' hard work. It’s a win-win strategy that highlights how we lead effectively here at Bravo Company Digital.
Thank You for Being Part of Our Journey!
Bravo is growing fast, all thanks to you for being here with us
A heartfelt thank you to our wonderful community! Your support and enthusiasm have been the heartbeat of our growth and the spark behind our daily drive.
We couldn’t have come this far without each of you—your involvement truly makes all the difference. Thank you for being such an essential part of our journey!
What’s Next?
Stay tuned for our next dispatch, where we’ll dive into some exciting new initiatives and share more insights on how we’re continuing to innovate and expand.
Plus, we’ve got a sneak peek for you—check out the blurred image of our call volumes at Bravo Company Digital.
Our company’s impressive yet underrated call volumes
Curious to learn more?
You’ll find all the details in Daily Dispatch #3, coming your way on Thursday.
We can’t wait to bring you along for the ride!
Until then, I hope you laugh hard, party strong, and celebrate the last week of August to the fullest. Make it memorable!
See you on Thursday!
Best,
Becca
Bravo Company Digital Team
Veteran-Owned. Business-Focused. Results-Driven.
Phone: (817) 859-6221
